Follow

Topics » Current Affairs

  • 3

    Airticity

    Started by dizzydoris| 2176 posts

     

    They are taking the piss: €500 for an estimated bill unusually under 150 beforehand. DD now cancelled. Nothings ever in writing, just phone calls from aggressive pups. Cut me off so then because ESB is way cheaper.

    You’ll never learn from people like yourself.

    Reply Reply with quote

    07 Apr 2012 @ 19:39

    • like(s) this

  • Page 1 of 1  

  • 4

    Tweek| 6698 posts

    If you're cut off, you're cut off from all providers. A €500 bill is likely due to incorrect estimates and will have to be paid before you can move.

    Reply Reply with quote

    03 Apr 2012 @ 21:44

    • like(s) this

  • 4

    peevay| 5262 posts

    I'm with airtricity and I can submit meter readings online so my bill is always correct....

    Reply Reply with quote

    03 Apr 2012 @ 23:08

    • like(s) this

  • 4

    peevay| 5262 posts

    oh and I also have one of their fancy real time terminals in the house and it tells me how much lecy I'm using....

    Reply Reply with quote

    03 Apr 2012 @ 23:10

    • like(s) this

  • 3

    dizzydoris| 2176 posts

    Tweek posted

    If you're cut off, you're cut off from all providers. A €500 bill is likely due to incorrect estimates and will have to be paid before you can move.

    Apparently they do not check the meters, ESB does. And reading between the lines, when it suits them. In the mean time Airticity’s billing system keeps running every two months. When ESB do get around to it, they just add the new amount and never let the customer know. I have no problem paying for what I owe but I will not allow them take whatever figure they guess out of my bank account.

    They are fast developing a terrible reputation for customer service.  5-6 days to answer an email and as I said; an unwillingness to put anything in writing. I also know a number of people who have moved back to ESB because despite the claims, they were more expensive.

    You’ll never learn from people like yourself.

    Reply Reply with quote

    04 Apr 2012 @ 08:29

    • like(s) this

  • 4

    azezil| 7107 posts

    We had them at my old place and they used to *always* over charge us. Once or twice a year we'd get a refund or rather have a certain amount taken off our bill ¬_¬

    Moved to a new place this year, landlord tried setting us up with ESB, found out 2 months later that only the tenant can do that now (new policy introduced in January this year) so I rang up about a month ago, still waiting for my welcome pack. I was told though it could take up to 20 days, which would be this week. In the mean time however Airtricity bills have been coming in but since they're in the previous tenants name I've been leaving with the conceirge (as per landlords instructions), I just hope those bills don't prevent my new signup going through :S

    Reply Reply with quote

    04 Apr 2012 @ 10:53

    • like(s) this

  • 4

    Tweek| 6698 posts

    dizzydoris posted

    Tweek posted

    If you're cut off, you're cut off from all providers. A €500 bill is likely due to incorrect estimates and will have to be paid before you can move.

    Apparently they do not check the meters, ESB does. And reading between the lines, when it suits them. In the mean time Airticity’s billing system keeps running every two months. When ESB do get around to it, they just add the new amount and never let the customer know. I have no problem paying for what I owe but I will not allow them take whatever figure they guess out of my bank account.

    They are fast developing a terrible reputation for customer service.  5-6 days to answer an email and as I said; an unwillingness to put anything in writing. I also know a number of people who have moved back to ESB because despite the claims, they were more expensive.

    ESB Networks check the meters, generally every 6 months. Its up to the operator to make the estimates I think

     

    ESB Networks != ESB Electric Ireland any more, very much split.

     

    Electric Ireland are actually the cheapest in some circumstances. Airtricity are NOT cheap and never were; and their sales tactics of trying to convince you its "green energy" is bollix also.

    Reply Reply with quote

    07 Apr 2012 @ 18:47

    • like(s) this

  • 3

    dizzydoris| 2176 posts

    Tweek posted

    ESB Networks check the meters, generally every 6 months. Its up to the operator to make the estimates I think

    ESB Networks != ESB Electric Ireland any more, very much split.

    So all meters are only read twice yearly?

    You’ll never learn from people like yourself.

    Reply Reply with quote

    07 Apr 2012 @ 19:10

    • like(s) this

  • 4

    Tweek| 6698 posts

    dizzydoris posted

    Tweek posted

    ESB Networks check the meters, generally every 6 months. Its up to the operator to make the estimates I think

    ESB Networks != ESB Electric Ireland any more, very much split.

    So all meters are only read twice yearly?

    Not all, but 6 months is what the letter I got from them an age ago said for mine. The other two bills in between each are estimates.

     

    think before that it was read every 4 months with the intermediate bill being an estimate.

    Reply Reply with quote

    07 Apr 2012 @ 19:13

    • like(s) this

  • 4

    peevay| 5262 posts

    http://www.bonkers.ie/compare-gas-electricity-prices/

     

    Reply Reply with quote

    07 Apr 2012 @ 19:36

    • like(s) this

  • 3

    dizzydoris| 2176 posts

    gwanouttait posted

    Never fails to amaze me how many people don't understand the whole estimate and real reading thing. And how many don't submit their readings . When it comes to bills and money its important to keep on top and don't flip when you get silly bills

    I never signed a contract to do my own readings. I am in the flat less than 50% of my weekly time. As for the actual reading; it’s up by roughly €30 a month?

    You’ll never learn from people like yourself.

    Reply Reply with quote

    07 Apr 2012 @ 19:39

    • like(s) this

  • Page 1 of 1  

x

Want to post something?

Why not join, or login if you are already a member.